TERMS & CONDITIONS EXAMPLE
Last Updated: April 1, 2026
1. Acceptance and Modification of Terms
By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, you must not use our services. We reserve the right to modify these terms at any time. Material changes will be communicated through prominent notice on our website or direct notification. Your continued use of our services after such changes constitutes acceptance of the modified terms.
2. Description of Services
Rock Home Pros LLC provides home services, including but not limited to pressure washing, through our website and associated platforms. Our services may include both free and paid features, and we reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.
3. SMS/Mobile Messaging Program Terms
Rock Home Pros LLC Messaging Program
By explicitly opting in to receive SMS/mobile messages from Rock Home Pros LLC, you agree to the following terms:
Program Description: We may send you mobile messages regarding appointment reminders, service updates, project estimates, scheduling confirmations, customer care, and marketing offers related to our home services (e.g., pressure washing).
Cancellation: You can cancel the SMS service at any time. Simply text "STOP" to the phone number from which you received the message. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Help: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to our support team at (843) 917-5149
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Rates: As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Privacy: For privacy-related inquiries, please refer to our privacy policy: https://go.rockhomepros.com/privacy-policy.
4. User Eligibility and Registration
To use our services, you must be at least 18 years old or have parental/guardian consent, have the legal capacity to enter into binding agreements, provide accurate, current, and complete information during registration, maintain and update your account information, and keep your login credentials secure and confidential. You are responsible for all activities that occur under your account, whether authorized by you or not.
5. Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these terms. You shall not violate any applicable local, state, national, or international law or regulation; infringe upon or violate our intellectual property rights or those of third parties; harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; submit false or misleading information; upload or transmit viruses, malware, or other malicious code; attempt to gain unauthorized access to our systems or other users' accounts; interfere with or disrupt our services or servers; or use automated tools to access our services without permission.
6. Intellectual Property Rights
All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof, are owned by us, our licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Subject to these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for your personal or internal business purposes.
7. Payment Terms and Billing
For paid services, all fees are exclusive of taxes, which you are responsible for paying. Payment is due according to the billing schedule selected. We may change our fees with reasonable advance notice. Refunds are provided according to our refund policy. We may suspend or terminate services for non-payment.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
9. Disclaimers and Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW: Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, secure, or error-free. Your use of our services is at your sole risk.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim. Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.
11. Indemnification
You agree to defend, indemnify, and hold harmless our company, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees ) arising out of or relating to your violation of these terms or your use of our services.
12. Termination
You may terminate your account at any time by following the account closure process or contacting us directly. We may terminate or suspend your access immediately, without prior notice, for breach of these terms, fraudulent or illegal activity, extended periods of inactivity, or technical or security concerns. Upon termination, your right to use our services will cease immediately.
13. Dispute Resolution and Governing Law
These terms are governed by and construed in accordance with the laws of the State of South Carolina, without regard to conflict of law principles. Any dispute arising from these terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
14. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Company: Rock Home Pros LLC
Phone: (843) 917-5149
Address: 168 Horizon Ridge Drive, Summerville, SC 29486
